Return Policy – RK Traders
At RK Traders (rktraders.online), we want our customers to be completely satisfied with their purchase. We understand that sometimes products may not meet your expectations. To make your shopping experience worry-free, we offer a simple and transparent return policy.
- Conditions for Return
Products can be returned within 7 days of delivery.
The item must be unused, unwashed, and in original condition with all tags, labels, and packaging intact.
Returns are only applicable if:
Wrong product was delivered.
The product is defective or damaged.
The size or style delivered is incorrect.
Products like innerwear, socks, and accessories cannot be returned due to hygiene reasons.
2. Non-Returnable Items
Items purchased on final sale or clearance.
Personalized or customized clothing.
Damaged items due to customer misuse.
3. How to Initiate a Return?
Email us at support@rktraders.online
with your Order ID and reason for return.
Our team will arrange a pickup or request you to self-ship the item.
Once the returned product is received and inspected, you will be notified.
4. Return Shipping
If the return is due to a wrong or damaged product, we will cover the shipping charges.
If the customer wishes to return for personal reasons (like wrong size ordered), return shipping will be borne by the customer.
5. Contact Details
Email: care@rktraders.online
Phone: +91-XXXXXXXXXX
Address: 14 Sankhla Colony Ramchandra Nagar, Indore MP 452006